300 Biscayne Boulevard Way
Miami, FL 33131
Dock
Offered
Mooring
Not Offered
Day Trip
Offered
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10 Reviews
by Carlos T. - Verified user on Feb 08, 2026
The Customer Service of Dock Master is simply outstanding. Carlos and Raul are the best.
Marina Response:
Thank you for your kind words!
We’re thrilled to hear that you had an outstanding experience with our customer service team. truly appreciate your recognition. We look forward to welcoming in Untwine Marina!by Milena P. - Verified user on Jan 24, 2026
Excellent professional customer service
Marina Response:
Thank you for your great review, we're glad you had an excellent customer service experience. We look forward to seeing you again soon!! best regards.by Eric O. - Verified user on Dec 31, 2025
Carlos and Raul are amazing.
Marina Response:
Thanks so much for the awesome review! We're really glad you had a great experience. Hope to see you again soon!
Best regards.by Jack M. - Verified user on Dec 29, 2025
1. The price was ridiculous compared to what was delivered. 2. There was no staff available when we arrived. 3. We called on the radio but they said later they have no radio. 4. We called and left a phone message requesting assistance but the call went to voicemail. 5. We met Raul on the first day and he was the worst possible person to have on any staff. 6. They have no marina facilities whatsoever. 7. You can’t get on and off your boat safely. 8. I would never stay here again. 9. Raul made it clear they would rather refund your money than have you explain the need for basic services.
Marina Response:
Thank you for your feedback.
We’re sorry to hear that your stay did not meet your expectations. Our marina operates as a private, limited-service facility, and this information is communicated prior to arrival so guests can determine whether it aligns with their needs.
As you may see in our other reviews, one of the most consistently recognized strengths of our marina is the level of service and dedication provided by our team, which we value deeply.
We take all feedback seriously and continuously work to improve our operations. We wish you safe travels and appreciate the opportunity to have hosted you.by Rick M. - Verified user on Dec 07, 2025
I always have the best experience staying at this amazing new Marina Raul and Carlos are very attentive we're looking forward to having a permanent spot at the marina for the new Wally yacht Matzu
Marina Response:
Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed your stay at our marina and that We look forward to welcoming you Wally yacht Matzu again. Our team is here to make sure every visit is exceptional!by Melchor R. - Verified user on Nov 16, 2025
Muy profesionales y serviciales
Marina Response:
¡Muchas gracias por tu comentario! Nos alegra saber que nuestro equipo te brindó una atención profesional y servicial. Siempre es un placer atenderte, y esperamos verte nuevamente muy pronto en Untwine Marina.by Luis O. - Verified user on Oct 03, 2025
Great, Everything went smoothly
Marina Response:
Thank you for your review! We're thrilled to hear that everything went smoothly during your visit. It was a pleasure having you at Untwine Marina, We hope to welcome you back again soon!by Vanessa c. - Verified user on Aug 08, 2025
Everyone was helpful at the marina,
Marina Response:
We're so happy to hear that everyone was helpful! Thanks for sharing your experience — we’d love to welcome you back to the marina anytime!by Enrique B. - Verified user on May 12, 2025
Great experience, raul and carlos were amazing and accommodating. Will deff return
Marina Response:
Thank you so much for your kind words! We're thrilled to hear you had a great experience and We can’t wait to welcome you back soon!by Enrique B. - Verified user on May 11, 2025
Excelente Marina y la atencion de los Muelleros de Lujo
Marina Response:
¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de Untwine Marina y que nuestro equipo te brindó una atención de lujo. Será un placer recibirte nuevamente muy pronto.About Untwine Marina
Live an exclusive experience in a unique superyacht marina in Downtown Miami,Unwind and redefine waterfront living with premier services, stunning views, and exceptional amenities.
Enjoy a premier location paired with exceptional design, offering an unparalleled blend of luxury, convenience, and accessibility for an elevated experience.
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